Shipping rates
Prints, cards, and calendars ship at a flat rate of $6.95 anywhere in the United States. Orders of $75 or more ship free. The exact shipping charge is shown at checkout before payment is taken.
Original paintings are quoted individually, because crating and insurance depend on size and destination. Use the contact form for a quote.
International orders
We ship worldwide, but international rates are quoted per order rather than charged at a flat rate. Contact the studio before ordering and we will send a quote. Any customs duties or import taxes are the responsibility of the recipient.
Delivery times
Prints are made to order. Allow 2 to 4 business days for printing and packing, then 3 to 7 business days in transit within the United States. You will receive tracking by email as soon as the parcel is handed to the carrier.
Returns and refunds
If you are not happy with a print, card, or calendar, you may return it within 30 days of delivery for a full refund of the item price. Items must come back unused and in their original packaging.
- Start a return by contacting the studio through the contact form with your order number.
- Return shipping is paid by the buyer, unless the item arrived damaged or we sent the wrong item, in which case we cover it.
- Refunds are issued to the original payment method within 5 business days of the return arriving.
- Damaged in transit? Send a photo within 7 days of delivery and we will reprint or refund at no cost to you.
Original paintings
Original works are one of a kind and are sold final. If you have questions about a painting, ask before purchase or arrange a studio visit, and we will send additional photographs or a video.
Order cancellations
Orders can be cancelled for a full refund any time before the item enters production. Contact the studio as soon as possible.
Contact
Studio Mazzon, Menlo Park, CA 94025, United States. Reach us through the contact form. We answer within 1 to 2 business days.
See also our Terms of Service and Privacy Notice.